Frequently Asked Questions

FAQ

Frequently AskedAnswers to the questions we hear the most

01 · The Water

Diving With Us

Do I need any experience or certification to dive with you?

No. Our Discover Scuba Diving programme is designed for total beginners — no licence required. You'll spend a few minutes on shore learning to breathe underwater with an instructor, then do 2 supervised dives to about 12 m. If you love it, ask about the full Open Water Course to become a certified diver worldwide.

When is the best time of year to dive in Krabi?

Krabi has two seasons. The peak / dry season is November through April — calm seas, 20–30 m visibility, everything is running. The green season is May through October — visibility drops to 8–15 m, and some far-side sites (Similans, King Cruiser wreck) may be closed by the marine park. We dive year-round; only the far-side liveaboards pause.

What's the water temperature?

Warm all year: 28–30 °C at the surface, dropping a couple of degrees at depth. A 3 mm shorty or full suit is enough for most divers; if you get cold easily, a 5 mm is available.

How strong are the currents?

Most Krabi sites (the local islands, Phi Phi, Shark Point, Anemone Reef) have mild to moderate currents. The King Cruiser wreck can pick up on strong tidal exchanges. Your guide will brief the current on the day and choose an entry point accordingly.

How long is the boat ride to the dive sites?

From Ao Nang: local islands ~20–40 min, Phi Phi ~90 min, Shark Point / King Cruiser ~90 min. We depart around 08:00–09:00 and typically return by 16:30.

What's the maximum depth on a Fun Dive?

Depth follows your certification: Open Water — 18 m, Advanced Open Water — 30 m, Deep / Tec certified — 40 m+. Discover Scuba Diving (no cert) is capped at 12 m.

Can children dive?

Yes. Our Seal Team programme is pool-based for kids aged 8+. From 10 years old they can do a Discover Scuba Diving experience or start the Open Water Course (with parental consent + medical clearance).

What if I get seasick?

We recommend taking Dramamine or Stugeron the night before + morning of. We keep spare seasickness tablets on the boat. Boats depart from the sheltered Ao Nang bay, so the first stretch is usually calm.

Can I dive with a medical condition (asthma, heart, diabetes…)?

Most conditions are dive-compatible with a doctor's clearance. All divers complete a PADI medical statement before the first dive — if you tick "yes" to any item, we ask for a dive-fitness certificate from a doctor (ideally a hyperbaric-trained one). Any qualified doctor in Krabi can issue one on the same day. If unsure, WhatsApp us the specifics in advance.

Can I dive if I have my period?

Yes — there is no medical restriction. Use whichever protection you're comfortable with. Sharks are not attracted; this is a persistent myth.

Do you dive when it's raining or the sea is rough?

Rain doesn't affect visibility much underwater — we dive through it. Sea conditions are the deciding factor. If the captain decides the crossing isn't safe, we'll either reroute to a sheltered site (there are plenty on the east coast) or offer a full refund / reschedule. Safety > schedule.

What's the maximum group size per instructor / dive guide?

Discover Scuba Diving: 1 instructor : 2 students (max).
Open Water Course: 1 instructor : 4 students.
Fun dives: 1 divemaster : up to 6 certified divers, though we usually run smaller groups.
Tec / Cave courses: 1 instructor : 2 students maximum.

I haven't dived in years. Do I need a refresher?

If you're 12+ months out, yes — a Refresher session (3,500 THB, half day) resets essential skills in confined water before the ocean. Highly recommended for peace of mind and buoyancy control.

Do you offer night diving? Cave diving? Technical diving?

Yes — we're a PADI 5-Star Dive Resort and IANTD cave facility, part of the BB Marine group. Technical training (Advanced Nitrox, Deco Procedures, Extended Range) and the full IANTD cave programme from Cavern to Technical Cave — see our full course list.

How many dives per day do you do?

Standard day trip: 2 fun dives from one boat. If you want to add a 3rd (afternoon shore or another destination), we can arrange it on request — extra fill + guide cost applies.

Do you offer private guides or 1-on-1 training?

Yes. Private guiding is available on any programme — surcharge depends on the course. Best for photographers, nervous divers, kids, or accelerated learning. WhatsApp us for a quote.

02 · Getting Ready

Booking & Policy

How do I book?

Fastest: WhatsApp us at +66 86 323 6362. Alternatively, email krabiscubaclub@gmail.com with your dates, level, and how many divers. We reply within a few hours.

What payment methods do you accept?

Cash (THB, USD, EUR, GBP at daily rate), Thai bank transfer, and international credit / debit cards (3% processing fee). PayPal available on request. Payment is due on the day of the dive; for courses longer than 3 days, a 50% deposit reserves the spot.

What's your cancellation policy?

See our full Booking & Cancellation Policy. In short: free reschedule up to 48 hrs before departure; within 48 hrs a 50% fee applies; no-show is 100%. Weather cancellations decided by us = full refund or free reschedule.

Do you offer group, family, or student discounts?

Yes — group discount kicks in at 3+ divers on the same booking. Family rates for kids' programmes. Ask us for a custom quote and we'll build one that fits.

Do you provide hotel pickup?

Yes, free pickup and drop-off within the standard zone (Ao Nang, Krabi Town, Klong Muang). Pickup is around 07:00–07:30 depending on your hotel. Outside the zone we arrange a taxi at cost.

What's included in the price?

Tanks + weights, certified guide / instructor, insurance, lunch + drinks + fruits + snacks onboard, and hotel pickup within the zone. Certification courses also include e-Learning materials and international cert card.

What's not included?

National Park fees (THB 600 diver / THB 200 snorkeller, paid direct to the park), full equipment rental if you don't own gear (+THB 1,000 / pax / day), and any specialty equipment (dive computer, underwater torch, sidemount rig etc.) — see the rental price list.

Do I need travel or dive insurance?

Basic third-party insurance is included in your day-trip price. However we strongly recommend personal DAN (Divers Alert Network) coverage — a chamber ride costs thousands of dollars and standard travel insurance often excludes scuba. DAN membership is around USD 40 / year.

Do I need my own equipment?

No — full rental gear included in every course price. On day trips a rental set is +THB 1,000 / pax. If you bring your own, no discount (equipment rental is a small part of the cost). We ask that regulators be recently serviced (within 12 months).

What if my rental equipment fails during the trip?

Every boat carries at least one full spare rig. If something breaks mid-day, we swap it. Serviced regs and BCDs are turned over every 2 weeks by our on-site tech.

Can I get my certification card the same day I finish?

PADI and SDI process eCards within 24–48 hrs of completion; you'll get a downloadable digital card the next day. The physical plastic card ships from HQ in 3–6 weeks. eCard is fully valid for any dive centre worldwide.

How far in advance should I book?

High season (Nov–Feb, Chinese New Year, Easter, July–August): at least 5–7 days in advance for day trips, 2 weeks for courses. Low season (May–Oct): 24–48 hrs is usually fine. Trimix, Cave and Mine courses require gas planning — book 1–2 weeks ahead.

03 · The Shop & Beyond

Location & Facilities

Where are you located?

Our shop and boats operate from Ao Nang, Krabi's beach hub and the main departure point for dive boats — about 30 min from Krabi International Airport and 25 min from Krabi Town.

What languages do the instructors speak?

English (fluent), Thai (native), and Mandarin Chinese. For other languages we can arrange in advance — French, German, Russian, and Japanese are all available on request.

What are the boats like?

We run spacious dive boats with dedicated gear-up benches, shaded main deck, freshwater rinse tanks, marine toilet, cold drinks and hot lunch onboard.

What food is provided on the boat?

Thai-style lunch (rice, curry, veggies, fruit) plus water, soft drinks, tea, coffee, and light snacks. Vegetarian, halal, and other dietary needs — tell us when you book and we'll arrange.

Any recommended hotels near the pier?

The easiest option is to stay with us — our accommodation partner Vacation Village is right by the dive centre in Ao Nang, with pool, restaurant and dive-and-stay packages. Otherwise anywhere in Ao Nang or Krabi Town works; pickup is included.

What is there to do in Krabi on non-diving days?

Old Krabi Town (weekend walking street), Big Buddha viewpoint, Wat Ao Nang temple, Promthep Cape sunset, Phi Phi day trip, elephant sanctuaries (ethical ones only — ask us for recommendations), James Bond island, and of course the beaches. We can help arrange trusted tour operators for your rest day.

Do you have parking at the shop?

Yes, free parking at Ao Nang plaza right next to our boats. Motorbike parking is directly outside the shop.

What's the flight-after-diving rule?

Do not fly within 18 hours of a single no-decompression dive, or 24 hours after multiple / repetitive dives. For technical / decompression dives, wait 48 hours. Plan your last dive accordingly — we always ask when your flight leaves so you don't book by mistake.

Still Have Questions?

WhatsApp is the fastest way to reach us — a real diver, not a bot, usually replies within an hour.